CapchaCloud × VeraBank
One proof layer. Seven bank workflows.
Identity, consent, signatures, screening, KYC/AML, disputes and ISO 20022 evidence — connected by one verifiable chain.
CapchaCloud (a ServiceAutomations.ai product) · Prepared for VeraBank, N.A. · Updated July 29, 2026 · Independent proposal / confidential
The evidence gap
When trust breaks, the evidence is scattered across systems.
79%
of corporate practitioners reported attempted or actual payments fraud in 2024
AFP 2025 survey
$3.5B
reported lost to imposter scams in 2025
FTC, 2026
15+ min
Every dispute = manual screenshot archaeology: find the transaction, find the login, find the consent, build the file — 15+ minutes per case, every case.
VeraBank does not need another decision engine. It needs a provable record of the identity, consent, decision and message.
The current platform
One proof layer across the bank's highest-friction trust moments.
Identity & sessions
Consent & leads
E-signatures
KYC / AML
Transactions & ISO 20022
↓
One append-only evidence chain
public and offline verification
Use a widget, API, typed SDK, signed webhooks or MCP. VeraBank keeps every source system and every final decision; CapchaCloud stays outside the funds path.
CapchaID + consent
Prove who signed in and what they agreed to — in the same flow.
- CapchaID: social OAuth, email/password, magic link, email OTP, TOTP 2FA, sessions and JWKS/JWT.
- Consent evidence: exact disclosure, timestamp, origin and available IP/device and human-check context sealed into the same trail.
- Honest boundary: passkeys are not represented as a live CapchaID method in the current public API.
Start on one public intake or employee flow in shadow mode. No core replacement, funds movement or bank-wide fraud promise.
CapchaSign
The document, signer, consent and audit trail seal together.
- Document: templates, bulk sends, fields and the exact PDF version remain tied to the envelope.
- Signer: identity assurance tiers L1–L4; higher tiers can use VeraBank's certified identity vendor.
- Workflow: sequential routing, signer consent, optional pay-at-signing and video-consent evidence.
- Proof: sealed PDF, certificate, append-only event log and public verification.
CapchaSign strengthens the evidence trail; VeraBank and counsel still determine enforceability and retention requirements.
Independent verification
The proof can be checked without trusting the dashboard.
- Append-only chain: linked records make later alteration detectable.
- Merkle proofs + time anchors: inclusion and claimed history are independently testable.
- Public and offline verification: certificates, the chain explorer and offline tools do not require a tenant dashboard login.
Counterparty-independent verification is the product — not a screenshot from the vendor.
Integration model
One platform. Four integration paths.
- Widgets: embed CapchaID and supported proof flows into an approved web experience.
- API + typed SDK: integrate the public REST surface directly or through
@capchacloud/sdk. - Signed webhooks: HMAC-SHA256 delivery, idempotency, logs and replay support downstream bank workflows.
- Remote MCP: authorized operators can provision, configure, export and administer platform operations.
Chargeback Armor
Every covered transaction can generate its own defense package.
Record sealed→
dispute received→
evidence matched→
packet generated→
VeraBank / processor submits→
outcome recorded
VeraBank's own cardholders
Reg E debit disputes: an investigation-ready file is generated and routed. Adjudication stays 100% VeraBank's.VeraBank's merchants
Chargebacks: a reason-code-ready evidence packet is generated; the merchant, VeraBank or its processor performs authorized submission.Boundary: CapchaCloud assembles, verifies and routes evidence. It does not submit to Visa, Mastercard or Nacha, and it does not adjudicate.
ISO 20022 evidence
Seal the exact payment message — then corroborate what came back.
- Seal the exact raw ISO 20022 bytes before or alongside the rail. Single records and batches of up to 50 are supported.
- Bank-received pacs.002 or pacs.004 responses can be matched by UETR / OrgnlUETR and preserved with bank-submitted provenance.
- 10 credits, about $0.05 at published pricing. Proves message integrity and chain inclusion — not network signature or settlement validity.
CapchaVerify + CapchaShield
Screen first. Escalate with one sealed case file.
- CapchaVerify: sanctions, device, transaction-monitoring and media checks create evidence; native checks are not certified KYC.
- CapchaShield: VeraBank's contracted vendor remains the program of record; failed vendor calls do not silently downgrade.
- Case export: checks, notes and status updates can export with actual media and a SHA-256 manifest.
Economic sensitivity
Use $2.16M as a testable gross-value hypothesis — not a forecast.
$656,250/yr
dispute-handling labor, at a 75,000-dispute midpoint, saving 15 minutes per case at $35/hr loaded cost
+$1.5M/yr
recovery lift at just $20 more recovered per dispute
≈ $2.16M/yr
illustrative combined value — before platform, integration and vendor-management costs
Value not in that number: fewer fraud losses from bot-screened channels, merchant retention/attraction for the merchant-services book, examiner/audit time saved.
Branch count does not determine disputes. Every input is illustrative; discovery must replace it with VeraBank portfolio data before value is credited.
VeraBank value
The same proof layer compounds across the bank.
- Operations: evidence matching and packet generation can reduce handling time per covered dispute.
- Merchant services: offer merchants stronger checkout proof without replacing their processor or card-entry fields.
- Risk + compliance: identity, screening, consent and transaction evidence can converge in one chronological case file.
- Technology: one tenant with widgets, API, SDK, signed webhooks and MCP — additive to current systems.
Risk boundaries
What CapchaCloud is — and what it is not.
We are
- A shipping platform with a public API
- Additive and outside the funds path
- Public and offline verification
- Published DPA, BAA and trust materials
We are not
- SOC 2 certified
- A bank, processor, card network or adjudicator
- Certified KYC without VeraBank's BYO vendor
- A guarantee of fraud, legal or compliance outcomes
Pilot posture: non-sensitive, shadow-mode and due-diligence first. Public materials do not substitute for VeraBank security review.
The decision path
One architecture review. Then one measurable 60-day pilot.
1
Week 0 — architecture + diligence: compliance, infosec, operations and data mapping. No production banking data required.
2
60-day shadow-mode pilot: one low-risk flow, synthetic or non-sensitive data, and success metrics agreed before start.
3
Enterprise production: published tier starts at $999/month for 250,000+ credits, plus agreed integration scope — never an automatic commitment.
Adam Woodward, Founder · CapchaCloud (ServiceAutomations.ai)
Independent proposal · Prepared for VeraBank, N.A. · CapchaCloud (a ServiceAutomations.ai product) · Updated July 29, 2026